• Dark Arc@social.packetloss.gg
    link
    fedilink
    English
    arrow-up
    8
    ·
    6 months ago

    I might be the only one that’s kind of optimistic this will improve some of the cheapest call centers.

    Some of them … the people have such thick accents, don’t get any local references, the connection is bad, don’t know the first thing about the subject matter, etc.

    I called my health insurance company one time because CVS said my vaccine wasn’t covered there; the lady on the other end of the phone I could barely understand and I had to explain to her that CVS is a pharmacy. She still didn’t give me any helpful information. Eventually via poking around the website or something like that, I found out my insurance company doesn’t cover pharmacist administered vaccines … which is just insane to me.

    • 3volver@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      6 months ago

      Doesn’t sound insane to me, sounds like a perfect example of the state of the US healthcare system. I stopped paying for healthcare 2 years ago, best decision I ever made.

        • maynarkh@feddit.nl
          link
          fedilink
          English
          arrow-up
          3
          ·
          6 months ago

          Just to note, it’s not free, it’s not magic, it’s just better regulated. I’ve lived in a few countries with socialized healthcare, and we still pay insurance. It’s just a lot less since we don’t have to cover ever-increasing insurance profits, and there is no such thing as “out of network” as long as you don’t leave the country (and the rest of the EU).

          My premium is 116 EUR for full coverage per month, with no maximum coverage or any other fees, and every healthcare institution in the EU is going to treat me for that in an emergency, for no additional charge. If I need extended treatment, I will get transported to the institution that’s most convenient for me (and thus, the system), and be treated there. Dental, mental healthcare included.

          I still pay for some OTC medicine, but prices are kept low.

          • flying_sheep@lemmy.ml
            link
            fedilink
            English
            arrow-up
            2
            ·
            edit-2
            6 months ago

            It’s not magic, but there will never be a life saving treatment that ruins you financially here in the EU. And travel insurance is dirt cheap here as well.