So I selfhost a number of servers in various locations and utilize a DigitalOcean VPS as a hub/gateway to transmit data between these nodes.

I have a consistent issue when running large backups or transfers in which DigitalOcean flags my server for a DDOS attack and sends traffic to a black hole for 3-4 hours.

Customer support has been the absolute worst and does fuck all to help remedy the situation in any way. These events have been consistent over the past 8 months.

Does anybody have recommendations for a solid VPS provider?

Price isn’t too much of a factor. I was running a $8/month server but I don’t mind something more expensive if the company has a good reputation for reliability and privacy.

As mentioned, I primarily use a VPS as a gateway/hub for file transfer services. I’m also hoping to spin up another VPS for static websites.

  • lemmyvore@feddit.nl
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    11 months ago

    Try Hetzner “cloud” offer (shared vCPU). They price it by CPU, RAM and storage, the transfer is 20 TB for all plans. You can choose to be hosted in Germany, Finland or the US (typically, sometimes a specific plan is temporarily sold out in a certain region).

      • lemmyvore@feddit.nl
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        11 months ago

        I don’t think you’ll find any guarantees about that since it will vary wildly depending on their bandwidth use at any given time, your ISP’s, and everything in between. I don’t think they cap it on purpose if that’s what you mean, but they do have an upper capacity limit, naturally. Generally speaking you should get some pretty decent speeds, like the other comment mentioned.

  • SirMaple_@lemmy.world
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    11 months ago

    I’d give Hetzner a try. The VPS they offer come with 20TB of bandwidth and they only count outgoing traffic(bottom of this page is the source -> https://docs.hetzner.com/robot/general/traffic/) One thing to note with Hetzner VPS is the port speed is not guaranteed to be 1G only on their dedicated servers is 1G guaranteed. In my experience with their VPS I always got over 500M so is wasn’t an issue. I’ve since moved to a dedicated server in Finland for the horse power and the flexibility of running my own VM platform(Proxmox)

    There’s also Netcup but I’ve never used them so can’t speak to quality but I’ve heard good things about them.

    Edit: totally forgot to mention BuyVM. I have one of their 1GB VPS in Luxembourg. Speed is good to Finland but not so great to Canada but that’s not their fault. More to do with latency which is to be expected given the distance.

    • brownmustardminion@lemmy.mlOP
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      11 months ago

      Funny you mention that. I was about to make a post about Nebula earlier. I learned about it through YouTuber apalrd a few months back and it seems perfect. I’m still trying to understand some of the complexities when utilizing a service that requires circumventing the mesh network for public access such as Nextcloud. I’ll probably make a post about this after I’ve done some more research. I think there’s some good discussion to be had about such a setup.

    • brownmustardminion@lemmy.mlOP
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      10 months ago

      I tried to set up a nebula network but it seems like it has trouble when your hosts are behind a VPN service. The VPN must block the port or protocol the lighthouse is connecting with and I can’t figure out a way to bypass the VPN (at least on Mac split tunneling isn’t supported). I’m assuming you’re familiar with mesh networks…do you have any good youtube videos or resources you would recommend? The nice thing about VPN is it’s crazy simple to set up and seems to work with all types of system configurations. Nebula was pretty simple but seems like a pain to troubleshoot so far.

  • redcalcium@lemmy.institute
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    11 months ago

    If you’re feeling adventurous, lowendtalk is quite a deep rabbit hole.

    Personally, I use rsync.net for backup stuff. Way better for backup than standard vps because everything you put there is automatically snapshotted every day (you can configure how long you want to keep the snapshot). No full shell access, but you can still use rclone there.

  • PorkSoda@lemmy.world
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    11 months ago

    That’s really unfortunate. I love Digital Ocean and spend about $800/month with them for work.

    Can you tell me more about the traffic they are mistakenly flagging as a DDOS? I ask because I have regular DB and file backups happening and if we had traffic shutdown on production assets for 3-4 hours, it would be a big fucking deal.

    • brownmustardminion@lemmy.mlOP
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      11 months ago

      So each time I get shut down is during a large extended data transfer. I have my VPS server set up as a VPN hub that connects multiple servers. So typically when my traffic gets diverted to a black hole by DO, there was a consistent roughly 35MB/s inbound/outbound vpn traffic stream for 4-5 hours going through the VPS. My server gets shut down for 3-4 hours and I get a email notice that my server was under a massive DDoS attack and they diverted traffic to a black hole. I always respond informing them that it’s not a DDoS and explain the situation. They typically respond with “Utilize a service like Cloudfare which has DdoS protection”.

      I’ve been really happy with them as a provider otherwise but this is a dealbreaker for me.

      • ikidd@lemmy.world
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        11 months ago

        How many servers are you connecting to on the outside? You might have to stagger them for connections and keep the number under their radar.

        Though I have to wonder how a primary mirror would handle this for some large distro like Arch.

      • PorkSoda@lemmy.world
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        11 months ago

        Hmm, that really doesn’t sound like a traffic pattern that would be confused with a DDoS attack. I would be frustrated as hell too.

        What’s concerning is that our traffic would look very similar. We have a VPN dedicated droplet that allows access to our DO private network where the rest of our resources can be accessed. We also have high throughput periods though not as sustained as yours.

  • i_am_not_a_robot@discuss.tchncs.de
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    11 months ago

    Try using ICE instead of proxying all your traffic through a VPS. If you’re just using the VPS for session establishment you won’t be using a lot of bandwidth and won’t get blocked or go over quota. Try searching for things like “wireguard mesh stun”.

  • johntash@eviltoast.org
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    11 months ago

    For backups, consider using rsync.net. for a server, have you looked at dedicated servers before? OVH has some cheap servers every once in a while that should be better in theory than most VPS.

    • brownmustardminion@lemmy.mlOP
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      11 months ago

      Thanks. I actually selfhost my backup server. So I’m not backing up to a VPS. I use the VPS as a hub in a hub and wheel configuration to connect multiple servers (including a dedicated backup server).

  • Nibodhika@lemmy.world
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    11 months ago

    I have used Vultr and I’m quite happy with them, however I had not moved backup level data into the servers so can’t attest that they’ll work great for you.

    • elfio@sh.itjust.works
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      11 months ago

      I could say something similar. I’ve been using one of their VPS for a few years without any surprise.

  • jelloeater - Ops Mgr@lemmy.world
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    11 months ago

    I would try Vultr, if DO is being weird. They are awesome and have very similar pricing to DO. Hetzner is ok as well, but they have annoying DDoS filtering.

    You could also try AWS ARM EC2, but they’re expensive for bandwidth by comparison.

  • tvcvt@lemmy.ml
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    11 months ago

    I’ve never heard anyone else mention them, but I’ve had really good luck with https://www.ssdnodes.com for the past several years. I don’t recall ever using their support, but I did have a policy question before buying when I first signed up and they were pretty quick to reply. I think I found them on LowEndBox.

    • johntash@eviltoast.org
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      11 months ago

      I’m not 100% sure, but wasn’t ssdnodes one of the companies that offers really cheap deals without actually giving you the specs they say?

      E.g. they say 64gb ram, but you actually get a VM with memory ballooning enabled and then your account gets suspended if you consistently use that much ram

      • tvcvt@lemmy.ml
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        10 months ago

        Could be. If that’s the case, it’s nothing I’ve noticed. I’ve got a 32gb VM and I’m running a bunch of LXC and docker containers on it without issue.

  • garrett@infosec.pub
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    10 months ago

    I might be able to help here. Is it outbound or inbound networking? Is there a ticket number you’d be okay sharing?

  • Decronym@lemmy.decronym.xyzB
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    10 months ago

    Acronyms, initialisms, abbreviations, contractions, and other phrases which expand to something larger, that I’ve seen in this thread:

    Fewer Letters More Letters
    LXC Linux Containers
    VPN Virtual Private Network
    VPS Virtual Private Server (opposed to shared hosting)

    3 acronyms in this thread; the most compressed thread commented on today has 8 acronyms.

    [Thread #380 for this sub, first seen 27th Dec 2023, 21:55] [FAQ] [Full list] [Contact] [Source code]