• stappern@lemmy.oneOP
      33·
      11 months ago

      Basically it’s unusable connected to a tv the interface starts bugging out and going in slow motion… remote play doesn’t work properly or at all…

      Plus other stuff I probably forgot,I barely use this device.

      I restored the original firmware and tried all 3 software channels.

      And I’m being asked over and over “have you put the device in pairing mode?”

      Like wtf

      • Mambert@beehaw.org
        3·
        11 months ago

        Slow motion sounds like dropped frames, are you connecting it to a 4K TV?

        I’ve been using my steam deck about daily, what software channels are you referring to?

        I have never used steam’s remote play so I am unable to diagnose or help with that issue.

          • OsrsNeedsF2P@lemmy.ml
            9·
            11 months ago

            Except for posting logs

            Honestly, if you were as useless right now when talking to support, I’m not surprised they told you to kick it

            • stappern@lemmy.oneOP
              29·
              11 months ago

              How is posting a chat log gonna fix my issues???

              I’m not gonna post my private conversations just because you ask XD bootlickers

              • OsrsNeedsF2P@lemmy.ml
                8·
                11 months ago

                It would prove that Valve is refusing to replace your broken Steam Deck and that you were cooperating with support

                • Scrubbles@poptalk.scrubbles.techEnglish
                  6·
                  11 months ago

                  Or prove that they did something stupid to their deck and valve is following their warranty rules which obviously why OP is being so closed off about it

              • Mambert@beehaw.org
                5·
                11 months ago

                Now you’re making claims that valve isn’t helping you, and not showing evidence of it.

                If you can’t show it, you don’t know it.