A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
Are you suggesting they shouldn’t be allowed to ban people from stores? The only problem I see here is misused tech. If they can’t verify the person, they shouldn’t be allowed to use the tech.
I do think there need to be reprocussions for situations like this.
Well there should be a limited amount of ability to do so. I mean there should be police reports or something at the very least. I mean, what if Facial Recognition AI catches on in grocery stores? Is this woman just banned from all grocery stores now? How the fuck is she going to eat?
That’s why I said this was a misuse of tech. Because that’s extremely problematic. But there’s nothing to stop these same corps from doing this to a person even if the tech isn’t used. This tech just makes it easier to fuck up.
I’m against the use of this tech to begin with but I’m having a hard time figuring out if people are more upset about the use of the tech or about the person being banned from a lot of stores because of it. Cause they are separate problems and the latter seems more of an issue than the former. But it also makes fucking up the former matter a lot more as a result.
I wish I could remember where I saw it, but years ago I read something in relation to policing that said a certain amount of human inefficiency in a process is actually a good thing to help balance bias and over reach that could occur when technology could technically do in seconds what would take a human days or months.
In this case if a person is enough of a problem that their face becomes known at certain branches of a store it’s entirely reasonable for that store to post a sign with their face saying they are aren’t allowed. In my mind it would essentially create a certain equilibrium in terms of consequences and results. In addition to getting in trouble for stealing itself, that individual person also has a certain amount of hardship placed on them that may require they travel 40 minutes to do their shopping instead of 5 minutes to the store nearby. A sign and people’s memory also aren’t permanent, so it’s likely that after a certain amount of time that person would probably be able to go back to that store if they had actually grown out of it.
Or something to that effect. If they steal so much that they become known to the legal system there should be processes in place to address it.
And even with all that said, I’m just not that concerned with theft at large corporate retailers considering wage theft dwarfs thefts by individuals by at least an order of magnitude.