A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
And it is absolutely predictable that some stores would do that, because humans. At very least, companies deploying this technology need to make certain that all the store staff are properly trained on what it does and doesn’t mean, including new hires who arrive after the system is put in. Forcing that is going to require that a law be passed.