Narrator : A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don’t do one.
Woman on Plane : Are there a lot of these kinds of accidents?
Narrator : You wouldn’t believe.
Woman on Plane : Which car company do you work for?
Yeah. Everything is a calculated business decision.
They’ll look at the laws, the penalties, and do whatever they believe will maximize profit.
Boeing did the same thing when they cut corners and killed over 300 people.
Narrator : A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don’t do one.
Woman on Plane : Are there a lot of these kinds of accidents?
Narrator : You wouldn’t believe.
Woman on Plane : Which car company do you work for?
Narrator : A major one.
Fight Club