However, its second-quarter net income fell almost 61 per cent from the same period last year to $196 million.

Can’t have lower profits now can we.

  • sapetoku@lemmy.ca
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    1 year ago

    They’re cutting a ton of good union jobs and offshoring as much as possible while being crazy profitable. This is so fucked up.

    • Avid Amoeba@lemmy.caOP
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      1 year ago

      As a user I really fucking hate when the other side doesn’t understand what I’m saying verbally or contextually. When I speak to my credit union’s CSR, it’s a breath of fresh air. They’re here, in my context, they understand me and help.

      In the case of telecom however, the oligopoly makes it too easy to cut good CSR people and outsource. As a user I simply can’t do anything about it. I’m on Freedom but they’re not great either. Their CSR has been in Egypt since the get go.