darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 10 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square16fedilinkarrow-up1151arrow-down13cross-posted to: technology@lemmy.worldtechtakes@awful.systemstechnology@lemmy.worldnews@beehaw.org
arrow-up1148arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 10 months agomessage-square16fedilinkcross-posted to: technology@lemmy.worldtechtakes@awful.systemstechnology@lemmy.worldnews@beehaw.org
minus-squareveee@lemmy.calinkfedilinkEnglisharrow-up15·10 months agoTotally agree. With that statement they’re treating both employees and bots like scapegoats.
Totally agree. With that statement they’re treating both employees and bots like scapegoats.