Between @Tutanota and @protonprivacy I think I’m going to purchase Tuta services. Why? I read people says Proton lacks a professional support.
Well, I changed my mind after this stupid post. I didn’t read all these comptains and honestly I like both services. Sorry for the bad impression I did. :|

  • 🔗 David Sommerseth@infosec.exchange
    6·
    9 months ago

    @unruhe @Tutanota @protonprivacy

    I dunno. I more often feel people who complain loudest about poor support comes from people who want a specific outcome but gets angry when they don’t get what they want and expect. And then let their steam out in social media angling it in a way that they are the victims.

    And this trend isn’t specific to Proton, but more as a general impression.

    The best way to check the support level is to actually reach out to them with an issue and then see how they respond to you.