I’ve been a Proton Unlimited subscriber for some time now. I’ve always had an issue on Proton Mail (Android) when composing a new email it comes pre-filled with a number of blank lines in the body. Definitely a minor issue as it hadn’t been fixed for a long time I decided to file a bug report. This was Proton’s response:
Currently, this is the expected behavior when you are composing a message through the Proton Mail Android application.
Please kindly note that other users have expressed their opinion regarding this behavior as well and we have added your vote for this feature improvement request.
Basically: it’s not a bug, it’s a feature!
Is there actually anyone out there relying on this “feature”?
I’ve never noticed the blanc lines until now, it never bothered me I guess. I believe Gmail behaves in the same way, also I haven’t use Gmail on mobile for a long while.
No other email client on any platform behaves this way AFAIK. Below is Gmail, you can see from the placeholder text which only displays when the contents are blank. Proton Mail also displays this placeholder text when the body is blank.
Gmail (default):
Proton Mail (after deleting empty lines):