It now says the case “warrants a sensitive approach.”

Disney tried to force the case into arbitration by citing the agreement on the widower’s Disney Plus trial account.

Disney has now agreed that a wrongful death lawsuit should be decided in court following backlash for initially arguing the case belonged in arbitration because the grieving widower had once signed up for a Disney Plus trial.

“With such unique circumstances as the ones in this case, we believe this situation warrants a sensitive approach to expedite a resolution for the family who have experienced such a painful loss,” chairman of Disney experiences Josh D’Amaro said in a statement to The Verge. “As such, we’ve decided to waive our right to arbitration and have the matter proceed in court.”

  • KingBoo@lemmy.world
    11·
    3 months ago

    This was exactly it.

    They’ll wait for a case they can win for sure and let court precedent destroy their customers following.

    If the reversed happened, it would be a massive win for consumers. The mouse can’t allow that.