• Corroded@leminal.space
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        11 months ago

        Maybe not lie but exaggerate to get people on your side. It may not be a catastrophic hardware issue. Maybe a software problem they are trying to walk you slowly through.

        • stappern@lemmy.oneOP
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          11 months ago

          I understand how to pair a Bluetooth device. There is nothing to walk me through.

          Watch the video I posted.

          • Corroded@leminal.space
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            11 months ago

            Do you know how to deal with Pulse Audio crashing? Because it might not always be that straight forward

            • stappern@lemmy.oneOP
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              11 months ago

              I rebooted the device many times and restored the official firmware .

              Yes I know how to “deal” with pulseaudio. I shouldn’t have to on this device. And no they haven’t asked anything in that direction other than sending me instruction on how to connect a Bluetooth device,which I know how to do.

              Watch the video. This is not an error the user can or should fix.