TehBamski@lemmy.world to Cybersecurity - Memes@lemmy.world · 2 months agoFastest method aroundi.imgur.comimagemessage-square11fedilinkarrow-up1179arrow-down19
arrow-up1170arrow-down1imageFastest method aroundi.imgur.comTehBamski@lemmy.world to Cybersecurity - Memes@lemmy.world · 2 months agomessage-square11fedilink
minus-squaregivesomefucks@lemmy.worldlinkfedilinkEnglisharrow-up20·2 months agoTell them that creating a ticket makes it count for your metrics, so the more people don’t use tickets, the less funding IT gets and your staff will get cut causing longer wait times. People will understand that and submit tickets.
minus-squareAquila@sh.itjust.workslinkfedilinkarrow-up9arrow-down1·2 months agoNot if emailing a dev gets your problem fixed nowish
minus-squaregivesomefucks@lemmy.worldlinkfedilinkEnglisharrow-up8·2 months agoYeah… You send them that back in an email telling them to submit a ticket. If you fix it too, they’re not gonna put a ticket in.
minus-squareedgemaster72@lemmy.worldlinkfedilinkEnglisharrow-up6·2 months ago“That’s future you’s problem, I only care about present me’s problem.”
Tell them that creating a ticket makes it count for your metrics, so the more people don’t use tickets, the less funding IT gets and your staff will get cut causing longer wait times.
People will understand that and submit tickets.
Not if emailing a dev gets your problem fixed nowish
Yeah…
You send them that back in an email telling them to submit a ticket.
If you fix it too, they’re not gonna put a ticket in.
“That’s future you’s problem, I only care about present me’s problem.”