I once got a tip prompt on one of those self service kiosks that defaulted to 15%, had options for 20%, and 25%, and there wasn’t a button for no tip.
To not leave a tip, I had to hit Custom, and type in 0.00. They obviously wanted to make leaving no tip as hard as possible without removing it altogether.
This is the way most of the ones around me work. It’s extra frustrating because as soon as you start pressing extra buttons the cashier knows you are not giving a tip. I tip generously at dine in restaurants but tipping for pickup is ridiculous.
I remember in 2021, Wall Street Journal and Readers Digest started pushing the idea that now that covid exists, everybody needs to be tipped unless they legally can’t be (like US mail carriers). I worked in customer service until almost two years ago and I find the idea of having to tip everybody everywhere to be ridiculous. I put their stuff in a bag and handed it to them. Why should I have been entitled to having to guilt people into giving me extra money for doing my job?
What store was this at?
It was at some chicken place at a local mall.
Paying $15 for that wrap is the real crime. Why do you shop there?
It’s an airport
An explanation, but not an excuse.
those prices turn nice people into hijackers
Hijacking is soo 80’s. Gotta up your game.
Google an airport-adjacent industry and interact with the sponsored links a bit. I bet they pay a ton per click.
Although I suppose they’ll just offset that cost to the customer.
Since it’s self-service, I’ll just tip myself by keeping the money lol
Yeah my many years as a cashier makes my cashiering efforts VERY expensive. Due to my experience, my effort is worth atleast the price of that Vita Coco!
Do I get the tip in this instance?
Is this at the Newark airport? I flew through there a couple weeks ago and think I went to this same checkout and was equally annoyed.
We need some common sense regulations on tips and hidden fees. They need to be limited in some way at this point and, preferably just banned altogether.
For a start, regulations that force any system with ‘quick tip’ buttons of 15/20/etc % HAVE to have a No Tip option as well. Can’t force your customers to type out 0.00.
How about we make minimum wage an actual minimum for everyone and get rid of tipping culture altogether.
If I want to tip for great service on top of the FAIR wages that the employer is paying, then I have that option.
How about: The full price (including all unavoidable fees, etc.) must be listed and offered to the customer at all times?
It would also be nice to have prices listed including tax, which I believe is how it’s done in the EU.
There is a 3% tax added specifically to cover extra pay for Airport Workers. Why are you being asked to tip for a self service kiosk.
I hate this. If I don’t tip I’m an asshole. If I tip I let companies pay their workers like garbage.
Dear companies. Pay your employees more. Frankly I’d be less insulted if they just rose the price by 20% then asking me to tip. IMHO if they employers did this they would just pocket the difference.
And I’m guessing bus boys are paid even less than the server.
You’re not a asshole if you don’t tip, it’s not your fault if companies don’t treat their employees right
Don’t tip if you’re standing up!
Haha I guess I have a new personal motto
I’ll have to remember that!
$25 for a god damn wrap and water?? Are you serious? I can go to a Mexican restaurant and get chips & salsa and Fajitas for 2 and a Coke for for cheaper!
CIBO Express is at the Newark New Jersey Airport. So the price is the usual airport overpriced stuff.
FYI - the airport workers don’t care if you put $0 for the tip. In fact, this terminal has a very convenient “No Tip” button right there, which is better than the ones which require you to hit Custom then select “$0”.
In fact, I’ve yet to find a single person who has objected to me putting $0 in one of these terminals. I’ve even asked when they are standing right in front of me, Do You Get This Tip? And in all cases, they’ve said no.
So it’s a pure money grab by the management. So feel good about putting in a $0!
Just steal at that point
This is seemingly an American only phenomenon. No one likes tipping, but if you patronize an establishment that abuses its staff with unlivable wages, you’re condoning bad business. At least help the server out if they put in the effort. At a self checkout though??? foh
The only place I’ve seen this in self-service kiosks in the UK is in McDonald’s, but in fairness they actually do have human staff that do quite a bit of work.
I have no idea if they actually get the tips though.
This is ridiculous …
I don’t understanding tipping up front. Before you’ve received your food…
Also feels like a threat asking for a tip immediately… Like, if you don’t tip or they don’t like the amount, the person making it is going to deliberately fuck with the food.
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What happens if you put a negative number in the other box? Does it refund your card for that amount?
If it worked, IANAL, but they did ask how much you wanted to tip and willingly gave you money…seems like a solid defense…any lawyers wanna chime in?
Enter tip amount:
DROP TABLE *;
I’m so annoyed by the tipping systemm
