Accessibility Support - Official Apple Support
support.apple.com
Find information about Apple's built-in accessibility tools and technologies that help people with disabilities get the most from their Apple products.

I’m having a really weird issue with VoiceOver on iOS and I’ve decided not to stress out about it. I scheduled a phone call with Apple Support.

One of the cool reasons to do this is they’ll log bugs and escalate them better then through their forums. Their main goal is to solve your issue, but things will still move forward, if they can’t.

In all previous calls, I’ve talked to really nice people.

  • DanielDrevboon@rblind.comEnglish
    2·
    1 year ago

    I think this is important information, thanks. Regular Apple support really isn’t nearly as helpful for accessibility issues as dedicated accessibility support. No idea why anybody would’ve downloaded this advice.

  • Samuel Proulx@rblind.comMEnglish
    2·
    1 year ago

    Now you’ve made me curious. What’s the issue? It’s also worth checking applevis; if it’s a known bug, they’re good about mentioning it on the website, usually with an FB number they got when they reported it to Apple.

    • MostlyBlindGamer@rblind.comOPMEnglish
      2·
      1 year ago

      A weird behavior with Safari. If I interacted with anything outside the page, I couldn’t get back into it. Turns out navigating by containers back to the page container works.

      I was also hoping to get an issue fixed with a popular Lemmy competitor. I’m told the unmute button on videos works, but I can’t get it to do anything.